Home / Apps / Business / Remote Assistant Download
C Launcher
Remote Assistant
Remote Assistant
Remote Assistant
Remote Assistant

Description

Contact centers are increasingly looking to implement a mobile workforce. They want their agents to be able to log in from their phone and interact with customers from wherever they may be.
Enter OpenScape Contact Center Remote Assistant.
OpenScape Contact Center Remote Assistant provides agents with a new way to work – from anywhere.
What you can do:
- Set the phone you want to receive incoming OpenScape Contact Center calls on (mobile, smartphone, office, home, etc.)
- Change your routing status (e.g. from unavailable to available)
- View detailed contact information on incoming calls like source, target, queue, etc.
- View the real-time status of your fellow agents
- Access queue statistics like the number of contacts in queue, queue availability, service level, abandon rate, and more

Note: This App is designed to work with OpenScape Contact Center and requires additional software to enable. For further information on enabling the app, please contact your local Unify Account Manager

Unfold
Keywords: news24 business business view bu news business new
share by
Remote Assistant APK information

Package Name

com.unify.oscc.agent

Version Code

7

Permissions

View Details

Details

Version

2.5

Requirements

Android 2.3+

Author

Unify Software and Solutions GmbH & Co. KG

Updated

2017-08-12

Size

538.59KB

Reviews  
mobo-image
LV1
SY-D69238
16/03/2015
Thank You!~ Thank You!~Thank You!~Thank You!~Thank You!~Thank You!~Thank You!~ u!~Thank You!~Thank You!~Thank You!~Thank You!~T
samsung,GT-S7262
Similar to Remote Assistant Change
APP store for all android devices See All
Remote Assistant

Remote Assistant

Unify Software and Solutions GmbH & Co. KG

Free

This app has access to :

Updates to Remote Assistant may automatically add additional capabilities within each group.
Download Mobogenie For Free Download